Privacy Policy
Last updated: October 14, 2025
Introduction
Vision Advantage Optical ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name, address, email address, and phone number
- Health card information (for billing purposes)
- Prescription information and eye health records
- Payment and billing information
- Appointment scheduling information
Automatically Collected Information
- IP address and browser type
- Usage data and browsing patterns
- Cookies and similar technologies
How We Use Your Information
- Providing and managing your eye care services
- Processing orders and transactions
- Scheduling and confirming appointments
- Sending service-related communications
- Improving our website and services
- Complying with legal obligations
- Marketing (with your consent)
Information Sharing
We do not sell your personal information. We may share information with:
- Healthcare providers (with your consent)
- Insurance companies for billing purposes
- Service providers who assist our operations
- Legal authorities when required by law
Your Rights
Under applicable privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent (where applicable)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: privacy@visionadvantageoptical.com
Phone: (905) 623-0482 (Bowmanville) or (905) 665-6708 (Whitby)
Mail: 219 King St. E, Bowmanville, ON L1C 1P7